Welcome to
MCT . MY COMPUTER TECHIE
Your friendly neighborhood tech support team! We're here to make technology easy and enjoyable for everyone—whether you're a tech-savvy professional, a small to medium-sized business owner, or someone just starting to explore the digital world.
For Individuals
MCT we believe technology should be accessible to all. Our patient and enthusiastic team offers personalized, one-on-one training tailored to your needs. Whether you're a grandparent eager to connect with family via email and social media, or someone looking to set up a new device, we're here to guide you every step of the way.
For Businesses
Running a business is challenging enough without tech troubles. Let MCT handle your technology needs so you can focus on what you do best.
Our services include:
Website Design and Hosting:
Create vibrant, user-friendly websites that showcase your business and engage your customers.
Back-End Customer Support:
From troubleshooting to system maintenance, we've got your back to ensure smooth operations.
Training:
Empower your team with the skills they need to utilize technology effectively.
Jay Hummel owner and founder of MCT . MY Computer Techie
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What Can We Fix Remotely?
Slow performance and "tune-ups"
Virus and malware removal
Email and password setup
Software installation and updates
Printer and peripheral configuration
Think of Remote Support as a virtual house call. Instead of you having to unhook your computer and drive it to a shop, or wait days for a technician to visit your home, we connect to your device over the internet to fix issues in real-time.
How It Works
You’re in Control:** You download a small, secure application that generates a unique, one-time access code.
**Secure Connection:** You provide us with that code, which allows our technician to see your screen and move your mouse—just as if we were sitting right next to you.
**Real-Time Fix:** You can watch exactly what we are doing on your screen while we chat with you over the phone or via a messaging box.
**Instant Disconnect:** Once the session is over, we disconnect. We **cannot** access your computer again without you generating a brand-new code and giving us permission.
Is it safe?
Absolutely. We use industry-standard encryption (the same kind banks use) to ensure the connection is private. You have full visibility of the entire process and can end the session at any time with a single click.
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